Shipping and Handling

At Glam Jewels, we take pride in ensuring that every order is handled with precision, care, and attention to detail. Each jewelry piece is crafted and packaged to meet our quality standards before being shipped to you.

Order Processing Time

Processing Period

Orders for in-stock items are typically processed within 2–5 business days from the date of purchase. Custom, engraved, or made-to-order jewelry pieces may require additional time, which will be clearly communicated at checkout or via email.

Business Days

Order processing takes place Monday through Saturday, excluding Sundays and public holidays.

Payment & Verification

To ensure secure transactions, all orders are subject to payment verification and address confirmation before processing. Orders with incomplete, incorrect, or unverifiable information may experience delays.

High-Demand & Seasonal Delays

During high-demand periods, promotional campaigns, or holidays, processing times may be slightly extended. We appreciate your patience during such times.

Pre-Orders & Backorders

If your purchase includes pre-order or backordered items, shipping will occur once all items are available, unless separate arrangements are made with our support team.

Once your order has been processed and dispatched, you will receive an email confirmation along with tracking information to monitor your shipment’s progress.

Shipping Methods & Carriers

Domestic Shipping (Within India)

We use reliable carriers such as Blue Dart, Delhivery, DTDC, and India Post Speed Service for orders within India. The choice of courier depends on your location and selected shipping method.

International Shipping

For customers outside India, we collaborate with reputed international carriers including DHL, FedEx, and UPS to ensure smooth and timely deliveries worldwide.

Shipping Option

Multiple delivery options - Standard, Express, and Insured Shipping are available at checkout. Estimated delivery times and costs may vary based on your destination and selection.

Tracking Information

Once your order is shipped, you’ll receive an email with a tracking number and carrier details, allowing you to track your shipment in real time.

Signature Confirmation

For security reasons, certain high-value shipments may require a signature upon delivery. Please ensure someone is available to receive your package.

Estimated Delivery Time

Delivery timeframes provided during checkout are estimates only and may vary due to customs clearance, local courier delays, weather conditions, or other unforeseen circumstances.

Shipping Restrictions

We do not ship to P.O. Boxes, APO/FPO addresses, or to countries or regions restricted by international trade regulations.

Every Glam Jewels order is shipped with the same care and dedication we put into crafting your jewelry - ensuring your purchase arrives beautifully and safely.

Shipping Charges

We believe in transparent and fair shipping practices designed to provide you with the best possible delivery experience, both in India and internationally. Shipping charges are calculated based on your location, order value, and selected delivery option at checkout.

Domestic Shipping (Within India)

Standard Shipping: Complimentary for orders above a specified purchase amount (as displayed during checkout).

Express Shipping: Additional charges may apply for expedited delivery options.

Exact shipping costs will be displayed before you complete your purchase.

International Shipping

Shipping rates for international destinations are calculated based on your country, order weight, and preferred shipping method.

Customs duties, import taxes, or additional charges imposed by your local government are the responsibility of the recipient and are not included in the product or shipping prices.

Estimated shipping fees and delivery timelines will be shown at checkout before payment.

Promotional or Free Shipping Offers

From time to time, Glam Jewels may offer free or discounted shipping promotions. These offers will be clearly communicated on the Site or via email and are subject to specific terms and conditions, such as minimum order value or applicable regions.

Combined or Split Shipments

In some cases, if your order contains multiple items with different availability dates (for example, custom or pre-order pieces), shipping may be combined or split based on item readiness. Any additional charges or adjustments will be communicated before dispatch.

Our goal is to make your shopping experience seamless - from order to delivery ensuring clarity and confidence at every step.

Estimated Delivery Time

we strive to deliver your jewelry as quickly and safely as possible while maintaining the highest standards of craftsmanship and quality control. Delivery times may vary depending on product availability, customization requirements, and your shipping destination.

Domestic Orders (Within India)

Standard Shipping: Typically delivered within 4-7 business days after order processing and dispatch.

Express Shipping: Available in select locations, with delivery typically within 2–5 business days after dispatch.

International Orders

International deliveries generally arrive within 8–12 business days, depending on your country’s customs process and carrier efficiency.

Customs inspections or import clearance procedures may occasionally cause minor delays beyond our control.

Custom, Engraved, or Made-to-Order Pieces

Orders that require customization, engraving, or specialized craftsmanship may take additional time depending on the complexity of the design and materials used. Typically, such pieces require 1–2 weeks before dispatch; however, more intricate or highly personalized designs may take longer.

Our team will personally reach out to you via email or your provided contact details to share progress updates, confirm design specifications, and ensure that your customized piece perfectly reflects your vision before it is shipped.

Remote or Restricted Areas

Deliveries to certain remote, rural, or restricted regions may require additional transit time due to carrier availability or local regulations.

At Glam Jewels, we work closely with trusted logistics partners to ensure that every order is securely packaged, efficiently shipped, and delivered in pristine condition. Once your order has been dispatched, tracking details will be shared via email so you can monitor your shipment’s progress in real time.

Order Tracking

Once your order has been processed and dispatched, we will send you an email or message on your provided contact information containing the tracking details of your shipment. This will allow you to monitor your order’s journey and estimated delivery timeline.

Please note that tracking updates may take 24–48 hours to appear after dispatch, depending on the carrier’s system.

If you experience any issues or delays in tracking your order, please reach out to our support team at support@glamjewels.co and we’ll be happy to assist you.

Delivery Attempts & Signature Requirement

To ensure the safe and secure delivery of your order, all shipments from Glam Jewels are dispatched through trusted courier partners who may require a signature upon delivery. This helps confirm that your jewelry is received by the authorized recipient.

Delivery Attempts

If the courier is unable to deliver your package on the first attempt, additional delivery attempts will be made as per the carrier’s policy.

Recipient Availability

Please ensure someone is available at the shipping address to receive the order during standard delivery hours.

Signature Requirement

Certain high-value or customized jewelry pieces may require a mandatory signature or valid ID verification at the time of delivery for security purposes.

Failed Delivery

If the delivery cannot be completed after multiple attempts, the package may be returned to Glam Jewels. In such cases, re-shipping may incur additional delivery charges.

Address Accuracy

Customers are responsible for providing accurate and complete shipping details. Glam Jewels is not liable for delays or lost shipments resulting from incorrect or incomplete address information.

International Shipments & Customs

Glam Jewels proudly ships worldwide, allowing customers across the globe to experience our finely crafted jewelry. International orders are handled with the same level of care and attention as domestic shipments.

Global Delivery Partners

We work with reliable international carriers to ensure secure and timely delivery of your jewelry, regardless of destination.

Processing & Transit Times

International delivery timelines may vary depending on the destination country, customs clearance procedures, and local courier services. Estimated delivery times will be provided at checkout or via email after dispatch.

Customs Duties & Taxes

All international orders may be subject to customs duties, import taxes, and fees imposed by the destination country. These charges are determined by local customs authorities and are the responsibility of the customer. Glam Jewels has no control over these costs and cannot predict their amount.

Customs Clearance

Customs inspections or delays may occur in certain countries. We kindly request your understanding, as such delays are beyond our control.

Documentation

All required shipping and customs documentation will be accurately prepared and attached to ensure a smooth clearance process.

Refused or Returned Shipments

If an international shipment is refused or returned due to unpaid customs duties, incorrect address, or refusal to accept delivery, any associated return shipping and handling fees will be deducted from your refund.

Restrictions

Some countries may have import restrictions on specific jewelry materials or gemstones. Customers are responsible for ensuring that ordered items comply with their country’s import regulations before placing an order.

Address Accuracy

To ensure successful and timely delivery, it is the customer’s responsibility to provide accurate and complete shipping information at the time of checkout.

Correct Information

Please double-check your shipping address, including apartment numbers, postal codes, and contact details, before confirming your order.

Order Processing

Once an order is placed, changes to the shipping address may not be possible if the order has already entered processing or been dispatched.

Undeliverable Packages

Glam Jewels is not responsible for delays, lost shipments, or additional charges resulting from incorrect, incomplete, or undeliverable addresses provided by the customer.

Return to Sender

If a package is returned to us due to an incorrect or incomplete address, reshipment will only occur once the customer provides the correct address and pays any applicable reshipping fees.

Third-Party Shipping

Orders shipped to third-party addresses (e.g., offices, hotels, or gift recipients) are considered delivered once the carrier confirms successful delivery to the specified address.

For assistance with address corrections or shipping updates, please contact our support team at support@glamjewels.co as soon as possible after placing your order.

Order Changes & Cancellations

We strive to process every order quickly to ensure timely delivery. However, once an order has been confirmed, changes or cancellations may be limited due to immediate processing and production workflows.

Change Requests

If you wish to modify your order details - such as shipping address, contact information, or product specifications - please contact us within 12 hours of placing your order at support@glamjewels.co or through the contact details provided on our Contact Us page. Requests made after this time may not be processed if the order has already entered production or been shipped.

Cancellation Policy

Orders may be canceled until they have been shipped. Once dispatched, cancellations are no longer possible. Custom, engraved, or made-to-order jewelry cannot be canceled or refunded once production has begun, as these items are specially crafted to your individual specifications.

Order Modification Limitations

For security and quality assurance reasons, changes to billing details, product type, or customization requests after confirmation may not be accepted.

Refunds for Canceled Orders

Approved cancellations will be refunded to the original payment method within 7–10 business days, depending on your bank or payment provider’s processing time.

Glam Jewels’ Right to Cancel

Glam Jewels reserves the right to cancel any order at its discretion in cases of suspected fraud, payment issues, unavailability of stock, or errors in product or pricing information. Customers will be promptly notified, and any payment received will be fully refunded.

For returns or post-delivery concerns, please refer to our Returns & Exchanges Policy section for detailed guidance.

Shipping Restrictions

While Glam Jewels proudly delivers across India and to many international destinations, certain shipping limitations may apply due to legal, logistical, or carrier constraints.

P.O. Boxes & Restricted Addresses

We are unable to ship to P.O. Boxes, APO/FPO addresses, or government-restricted zones due to carrier limitations. Please provide a complete residential or business address for smooth delivery.

Regulated Materials

Some jewelry items containing precious materials or gemstones may be subject to country-specific import or export restrictions. Orders to such regions may be declined or delayed depending on local regulations.

International Limitations

Not all countries are currently eligible for international shipping. If your destination is outside our serviceable regions, our support team will contact you promptly to discuss alternatives or issue a refund.

Customs & Legal Compliance

Customers are responsible for ensuring that the import of jewelry items complies with local laws and customs regulations in their respective countries.

Force Majeure Events

Glam Jewels is not liable for delays or delivery failures caused by circumstances beyond our control, including natural disasters, transportation strikes, or regulatory issues.

We continually work with trusted logistics partners to expand our shipping network and ensure smooth, secure deliveries to as many destinations as possible.

Delays and Force Majeure

We are committed to delivering your orders on time and maintaining transparency throughout the shipping process. However, certain circumstances may occasionally cause delays that are beyond our control.

Unexpected Delays

Delivery timelines are estimates and may be affected by factors such as high-demand periods, carrier disruptions, customs inspections, or unforeseen logistical challenges. In such cases, we will make every reasonable effort to notify you and minimize the delay.

Force Majeure Events

Glam Jewels shall not be held responsible or liable for any failure or delay in performance caused by events outside our reasonable control. Such events include, but are not limited to:

- Natural disasters (floods, earthquakes, storms, etc.)

- War, terrorism, or political unrest

- Strikes, labor disputes, or transportation shutdowns

- Government restrictions or trade bans

- Power outages, communication failures, or global pandemics

Our Commitment

In the event of such disruptions, we will take all feasible measures to resume operations and fulfill your order as soon as conditions allow.

While we always aim to deliver promptly, your patience and understanding during exceptional situations are deeply appreciated.

Closure

At Glam Jewels, we value your trust and satisfaction above all. Our shipping process is designed with utmost care to ensure that every piece of jewelry reaches you safely, beautifully packaged and on time.

We continuously strive to enhance our logistics and communication to provide you with a seamless shopping experience - from the moment you place your order to the joyful unboxing of your Glam Jewels creation.

For any shipping-related concerns, clarifications, or assistance, please contact us at support@glamjewels.co or through the Contact Us page on our website. Our dedicated support team will be happy to assist you.

Thank you for choosing Glam Jewels, where elegance meets precision - and every delivery carries a sparkle made just for you.